Sorry – The Hardest Word

I think I say ‘sorry’ too often and I think my daughter is picking up the habit. If you say it too often, it loses meaning. I go through phases where I use the word often and then phases where I don’t use it at all. It’s important to find the right balance.

Kali's Musings

I'm Sorry We have seen good businesses make very bad decisions about taking responsibility for an error. The fallout can be devastating, and much of the damage is done because the business refuses to apologize or “make it right.”  

As your kids grow up, they are going to make mistakes. They are going to hurt others, whether knowingly or unknowingly, and they will bear the consequences of these events.

How do we raise children who know how to apologize, and more importantly, who know how to make reparations?

I won’t pretend it is easy, but you can do it.

There are three steps to a truly effective apology:

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